OK, so you want to keep your code placement REALLY organized. You have read about my persnicketyness and now you want to practice the best in concern placement and keep those controllers of yours really slim. Like me, you may want to try and keep controller feature additions to very specific one liners of code. Organizing your controller code to do just that with ActiveRecord models or even your own custom classes is a pretty easy task, but how do you keep things simple when dealing with controller actions that have to send email AND you want that single email link of code to be responsible for everything in it's own encapsulated way.